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The Euro Tan will provide you with a full refund or replacement if your items are deemed faulty or damaged.
1. Initiate a Returns Authority by emailing firstname.lastname@example.org with:
- as much info as possible regarding your faulty/damaged item and,
- your proof of purchase/order information number
You will receive a Return Authority number if you are asked to return the items back.
Otherwise, we may ask for photos of the damage and provide you with a full refund to your original payment method.
2. You must initiate a Return within 7 days from original receipt of goods.
Refunds will be processed in the same form the payment was received including any delivery fee you may have paid.